AI continues to be the most transformative and disruptive technology today, with organizations around the world accelerating their adoption and deployment of AI-based solutions. Alongside these new and exponential opportunities, AI solutions are also introducing severe financial and reputational risks that require evaluation and management to mitigate. Our step-by-step blueprint provides detailed guidance through the process of AI risk management, helping you to create a comprehensive roadmap and AI strategy aligned with organizational needs.
Risk is an unavoidable part of business that must be actively monitored, managed, and mitigated to avoid financial losses and reputational damage to your organization. Though their effects are just as impactful, AI risks are often addressed separately from organizational risks – causing inconsistencies in the approach and leaving AI leaders too accountable for impacts. Transform your ad hoc AI risk management processes into a formalized, ongoing program aligned with existing business risk management processes to take a proactive stance against AI threats and vulnerabilities.
1. Build off the back of existing standards.
The scale and scope of opportunities made possible by AI are limitless, but you do not have to start from scratch when shaping foundational principles for its use. Our blueprint leverages the NIST AI Risk Management Framework 1.0 as a starting point, to be refined by senior leadership and aligned with your organizational risk appetite and AI maturity.
2. Make risk measurable and manageable.
Identifying potential risks to your organization is an essential first step in your risk management approach, but not all risks are created equal. Establish an AI risk council with key players from across your organization to determine acceptable risk thresholds, create risk likelihood, severity level, and reputational assessments, and provide accessible documentation for all potential risks.
3. Don’t risk your reputation.
Once an organizational AI risk program has been agreed upon, communicated, and implemented, the greatest risk you face might be a false sense of security. AI is evolving exponentially, risking that your assessment will quickly become outdated. Perform regular health checks to keep your finger on the pulse of the key risks threatening the organization and your reputation.
Use our comprehensive blueprint to navigate the risks and take full advantage of the exponential capabilities of AI.
Build an AI risk management program and roadmap that can stand up to the current rapidly changing technical environment by leveraging our step-by-step methodology, tools, and templates to:
- Transform your ad hoc AI risk management processes into a formalized, ongoing program and increase AI risk management success.
- Take a proactive stance against AI threats and vulnerabilities by identifying and assessing the greatest AI risks before they occur.
- Involve key stakeholders, including the organization’s senior management team, to gain buy-in and to focus on the AI risks most critical to the organization.
Build Your AI Risk Management Roadmap
Develop your AI risk management framework to mitigate risk and drive value for your AI investments.
Analyst perspective
Transform the organization with AI.
AI continues to be the most transformative and disruptive technology today. Around the world, organizations are accelerating their adoption and deployment of AI-based solutions. AI solutions are also introducing new risks, and organizations are being challenged on how best to plan for and mitigate these risks.
A successful business-driven AI risk management program requires:
Building an AI strategy that is driven by and aligned with the organizational strategy.
Establishing foundational AI principles as a key component of an organization's AI strategy to mitigate the risks that are introduced with the deployment of AI-based solutions.
Implementing AI governance throughout the organization to promote AI initiatives and align them to foundational AI principles.
Building and delivering an AI risk management roadmap to operationalize the mitigation of AI risks and deliver value to the organization.
Bill Wong
AI Research Fellow
Info-Tech Research Group
Executive summary
Your Challenge
- Risk is unavoidable. Without a formal program to manage AI risk, you may be unaware of your severest AI risks.
- The business could be making decisions that are not informed by AI risk.
- Reacting to AI risks after they occur can be costly, yet it is one of the most common tactics used by organizations.
Common Obstacles
- Without a proper AI strategy and foundational AI principles, the risks of deploying AI technology/solutions could negatively impact business outcomes.
- AI risks and business risks are often addressed separately, causing inconsistencies in the approach.
- Failing to include the business in AI risk management leaves AI leaders too accountable; the business must have accountability as well.
Info-Tech's Approach
- Transform your ad hoc AI risk management processes into a formalized, ongoing program and increase AI risk management success.
- Take a proactive stance against AI threats and vulnerabilities by identifying and assessing the greatest AI risks before they occur.
- Involve key stakeholders, including the business senior management team, to gain buy-in and to focus on the AI risks most critical to the organization.
Info-Tech Insight
AI risk is business risk. Every AI risk has business implications. Create an AI risk management program that shares accountability with the business.
AI Risk Management Framework
DEFINITIONS
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AI strategy is aligned with the firm's organizational strategy, and foundational AI principles are established. |
AI governance is aligned with the firm's enterprise governance and identifies the AI risks associated with each foundational AI principle. |
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AI risk management is aligned with the firm's enterprise risk management system and operationalizes the management of the AI risks. |
Top AI risk actions
What is your organization currently doing to actively manage the risks around your Generative AI implementations?
Source: Deloitte, 2024; N=2,770
Building your AI risk management roadmap
Blueprint deliverables
AI Risk Management Maturity Assessment Tool |
Assess the organization's current maturity for AI risk management. |
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AI Risk Register Tool |
Fill out a repository for the AI risks that have been identified within your environment. |
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AI Risk Assessment Tool |
Assess potential AI risks for your organization. |
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AI Risk Report & AI Risk Action Plan |
Report AI risk severity and hold risk owners accountable for chosen method of responding. |
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AI Risk Management Program Manual |
Develop a customized program manual for the ongoing management of AI risk. |
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AI Risk Management Roadmap Presentation Template |
Present your AI risk management roadmap in a prepopulated document that summarizes all the key findings of this blueprint and provides your C-suite with a view of the AI risk challenges and your plan of action to meet it. |
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Info-Tech offers various levels of support to best suit your needs
DIY Toolkit
“Our team has already made this critical project a priority, and we have the time and capability, but some guidance along the way would be helpful.”
Guided Implementation
“Our team knows that we need to fix a process, but we need assistance to determine where to focus. Some check-ins along the way would help keep us on track.”
Workshop
“We need to hit the ground running and get this project kicked off immediately. Our team has the ability to take this over once we get a framework and strategy in place.”
Consulting
“Our team does not have the time or the knowledge to take this project on. We need assistance through the entirety of this project.”
Diagnostics and consistent frameworks used throughout all four options
Guided Implementation
What does a typical GI on this topic look like?
A Guided Implementation (GI) is a series of calls with an Info-Tech analyst to help implement our best practices in your organization.
A typical GI is 6 to 8 calls over the course of 3 to 6 months.
Workshop Overview
Contact your account representative for more information.
[email protected] 1-888-670-8889
Day 1 |
Day 2 |
Day 3 |
Day 4 |
Day 5 |
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Activities |
AI Risk Fundamentals |
Govern AI Risks, Identify AI Risks |
Identify AI Risks (cont'd), Measure AI Risk |
Respond to AI Risks |
Develop the Roadmap, Next Steps and |
1.1 Assess current AI risk management maturity. |
2.1 Create the AI risk council. |
3.3 Determine the threshold for (un)acceptable risk. |
5.1 Develop risk responses to positive and negative AI risks |
6.1 Develop the AI risk management roadmap
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Deliverables |
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Section 1
Frame AI Risks and Review AI Risk Fundamentals and Frameworks
Sections
- Frame AI Risks
- AI Risk Governance
- AI Risk Identification
- AI Risk Measurement
- AI Risk Response
- AI Risk Management Roadmap
Build Your AI Risk Management Roadmap
This section will walk you through the following:
- Overview of AI risk management, foundational AI principles, and AI risks and frameworks
- Define foundational AI principles
- AI risk management vs. enterprise risk management programs
- Risk management frameworks for AI
- Activity: Assess current AI risk management maturity
- Activity: Identify challenges and pain points
- Activity: Develop goals for the AI risk management program
This section involves the following participants:
- AI initiative lead
- CIO
- Other AI and risk leadership
AI risk management program objectives
Ensure foundational AI principles are adopted for the development, deployment, and operation of AI systems
- Ensure foundational AI principles govern the entire AI system lifecycle.
Implement an AI risk management framework to manage and mitigate AI risks
- AI Risk Governance: Establish and maintain a culture of AI risk management.
- AI Risk Identification: Identify and categorize AI systems.
- AI Risk Measurement: Establish AI risk metrics and targets.
- AI Risk Response: Develop response plans, implement controls, and continuously improve the AI systems.
Leverage tools to accelerate building the AI risk management program
- Use the AI Risk Management Maturity Assessment and AI Risk Assessment tools to assess risk and your risk management maturity.
- Use the AI Risk Register, AI Risk Report, AI Risk Action Plan, and AI Risk Management Program Manual to document and report on activities.
Develop an AI risk management roadmap
- Propose AI risk initiatives that deliver value and enhance the organization's risk management maturity and capabilities.
What are foundational AI principles?
To mitigate risks to the corporation and staff, organizations need a responsible approach to developing, implementing, and using AI systems.
- OECD developed the first intergovernmental standard on AI, with AI principles that "promote use of AI that is innovative and trustworthy and that respects human rights and democratic values" (OECD). OECD's Recommendation on AI is followed by 47 countries, enabling international cooperation.
- AI principles like these are the foundation of the practice of responsible action to mitigate harm to people, corporations, and society.
- The terms responsible, ethical, and trustworthy are often used interchangeably, and people who use the terms often have similar goals and objectives.
Info-Tech's Foundational AI Principles
Info-Tech recommends six core AI guiding principles that were distilled from industry frameworks and practitioner insights. This research will help you use our core six as a jumping-off point in defining the right principles for the unique needs of your organization.
Benefits of an AI risk management program
Users of the AI Risk Management Framework are expected to benefit from:
Operational Excellence
- Structured framework for an organization's risk management activities.
- Improved awareness of the relationships and tradeoffs among foundational AI characteristics, sociotechnical approaches, and AI risks.
Growth
- Explicit processes for making go/no-go system commissioning and deployment decisions.
- Enhanced organizational culture which prioritizes the identification and management of AI system risks and potential impacts to individuals, communities, organizations, and society.
Risk Mitigation
- Established policies, processes, practices, and procedures for improving organizational accountability efforts related to AI system risks.
- Better information sharing within and across organizations about risks, decision making processes, responsibilities, common pitfalls, Test and Evaluation, Verification and Validation (TEVV) practices, and approaches for continuous improvement.
- Greater contextual knowledge for increased awareness of downstream risks.
Source: The content on this slide is from NIST AI RMF 1.0. For more information see slide 17 (Alignment to NIST AI RMF 1.0).
AI risk management is possible without an enterprise risk management program
Building an effective AI risk management program for the organization is possible even without an enterprise risk management program.
Risk management frameworks for AI systems
NIST AI RMF |
ISO/IEC 23894:2023 |
ISO 31000 |
COSO ERM |
Info-Tech AI Risk Management Framework |
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Focus |
Specifically designed for AI risk management |
Specifically designed for AI risk management |
Enterprise risk management framework that can be adapted for AI |
Enterprise risk management framework that can be adapted for AI |
Specifically designed for AI risk management |
Regulatory Nature |
Non-regulatory, voluntary guidance |
International standard |
International standard |
Non-regulatory, voluntary guidance |
Non-regulatory, voluntary guidance |
AI Principles |
Focus on trustworthiness |
Focus on international AI ethics and human rights principles |
Outlines eight principles for effective risk management |
Principles focus on effective risk management and can be adapted to focus on AI risks |
Focus on foundational AI principles |
Risk Categories |
Wide range of AI risks, focus on trustworthiness |
Risks based on potential impact and likelihood of occurrence |
Emphasizes process to identify and categorize risks based on context |
Enterprise risks, including those related to AI |
Wide range of AI risks, focus on alignment to foundational AI principles |
Framework Adaptability |
Highly adaptable |
Flexible framework that can be adapted |
Flexible framework that can be adapted |
Highly adaptable |
Highly adaptable |
Implementation Approach |
Structured and adaptable process |
Structured and systematic approach |
Structured and systematic approach |
Structured and will require adaptation to address AI-specific risks |
Structured and adaptable process |
Info-Tech AI Risk Management Roadmap alignment to NIST AI Risk Management Framework (RMF) 1.0
The Info-Tech AI Risk Management Roadmap provides a blueprint for organizations to implement NIST AI RMF 1.0. All of the NIST AI RMF definitions, core functions, categories, and subcategories are included in the Info-Tech AI Risk Management Roadmap. The following terms used by NIST been mapped to Info-Tech terms that align with Info-Tech's best practices and/or compliance initiatives.
When NIST is referenced as a source, the content was produced by NIST.
AI risk management interoperability framework
Source: The AI Lifecycle is from NIST AI RMF 1.0. For more information see slide 17 (Alignment to NIST AI RMF 1.0).
AI Risk Management Maturity Model
A principle-based approach is required to advance AI maturity
AI Risk Management Dimensions
- Risk Governance
- Risk Identification
- Risk Measurement
- Risk Response
Technology-Centric
These maturity levels focus primarily on addressing the technical challenges of building a functional AI model.
Principle-Based
Beyond the technical challenges of building the AI model are human-based principles that guide development in a responsible manner to address consumer and government demands.
AI Risk Management Maturity Assessment
The purpose of the AI Risk Management Maturity Assessment is to assess the organization's current maturity and readiness for AI risk management.
AI Risk Management Maturity Assessment
A simple tool to understand if your organization is ready to embrace AI risk management by measuring maturity across four core capabilities: AI Risk Governance, AI Risk Identification, AI Risk Measurement and AI Risk Response.
Use the results from this AI risk management maturity assessment to determine the type of AI risk management program that can and should be adopted by your organization.
Some organizations will need to remain siloed and focused on AI risk management only, while others will be able to integrate risk-related information to start enabling automatic controls that respond to this data.